Kerford is committed to providing the highest quality service for its clients and
ensuring the confidentiality of client information is important to us.
Kerford Investments Limited collects, utilizes and maintains non-public,
personal information about its clients and third parties. Our privacy policy applies to non-public,
personal information of individuals.
By signing the Declaration and Customer Account Application Form,
you consent to our use of your personal information in accordance with the Customer
Terms of Service and our Privacy Policy. We hope that by implementing and operating this policy,
we will make your online experience a more secure and enjoyable one.
Please read our Privacy Policy Carefully
Client Information :
There are a number of "personal data" laws which set out important standards regarding information that
identifies a living individual. All organizations processing personal data must do so fairly and
lawfully. They must also be registered with or "notified" with the appropriate regulatory authorities
whose role it is to ensure that organizations comply with data processing regulations.
In addition, certain rules apply to sending direct marketing information by certain methods
such as telephone and email. At Kerford we treat these obligations seriously and take
all steps necessary to comply accordingly when we store and process your personal data.
We collect non-public personal information when you
(a) open and maintain an account with us or
(b) inquire as to a financial product or service offered by us.
All information collected at this site will be kept strictly confidential and will not be sold,
reused, rented, loaned, or otherwise used in ways that you have not consented to.
Specifically, we collect non-public personal information from the following
sources:
- Information we receive from you on applications, correspondence, communications, and other forms.
- From account opening documents and any other forms delivered by you to us (such as name, address, social
security number or tax identification number, assets, and income).
- From transactions made by or with us (including account balances, and cash deposits/withdrawals).
- From entities outside of Kerford (e.g., information obtained from credit rating agencies).
- From visits to a Kerford site (cookies may be used to track your activities while on a web site,
although cookies do not contain personal information about you unless you knowingly provide it).
- From any direct inquiry regarding a product or financial service (such as use of the Kerford Online Financial Trading System).
Demographic and profile data (age, zip code, etc.) may also be collected at our Web Site.
If you choose not to provide certain required information, you will not be able to use the Web Site.
We may use your personal information to contact and correspond with you, respond to your communications,
process transactions, charge for services, facilitate and enhance your use of the Web Site,
to provide you with information and services requested through the Web Site notify you of any
material changes in our Web Site's policies and as otherwise permitted by law.
We do not disclose non-public personal information about customers (current or former) to any non-affiliated
third parties or to affiliated entities. We share your personal information with our affiliated
companies, as allowed by applicable laws and regulations, to provide you with special offers of
products and services, credit verification, as well as for account management, marketing, product development
and other purposes. We do not provide specific information about you or your account or other data
which identifies you personally to people or companies that are not affiliated with us, except :
- Upon your request or authorization.
- To facilitate the completion of a transaction which you initiate or otherwise authorize.
- To established credit bureaus or similar information agencies.
- To data-processing, document handling and other service companies under contract with us to
help us process and maintain your accounts and our files.
- To service providers in connection with the administration and servicing of an account,
which may include attorneys, accountants, auditors and other professionals.
- To affiliated companies in order to provide you with ongoing personal advice and assistance
with respect to the products and services you have purchased through us and to introduce
you to other products and services that may be of value to you.
- In response with a court order, judicial process or to regulatory authorities.
- To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities.
- We limit internal access to your personal information exclusively to employees and agents
who have a specific need to process your accounts and files, and we impose strict
confidentiality standards on these persons.
- We maintain physical, electronic, and procedural safeguards that comply with federal standards
to guard your personal information.
We will not share your financial, demographic, or profile information with any third party without your
consent, except to a court or governmental agency if required by law, with the exception that
we may use such information in "blinded" form, stripped of reference to particular individuals,
for research or other purposes. We may also maintain a database for use in aggregate form for
various tracking and reporting reasons.
If you are a customer of Kerford Investments, we may share some or all of your personal
information with entities not affiliated with us as permitted by law. Please be advised,
however, that we only share such information with service providers that market our
products or services. Further, the information provided does not include credit information,
such as credit history, net worth, or income information. In addition, we configure our
software to refuse to divulge the email addresses of our list subscribers to anyone.
The law allows you to "opt out" of our sharing non-public personal information about you in
certain circumstances with affiliated and non-affiliated companies; that is,
you may direct Kerford Investments to not make such disclosures.
We do not currently share information about our clients with any affiliate or third party.
If in the future we desire to disclose your information in a way that is inconsistent with
this policy, we will notify you in advance and provide you with the opportunity to opt
out of such disclosure.
Only persons who have need to work on your accounts or files have access to your personal information,
and we impose upon them strict standards and procedures to protect the confidentiality of
any personal information. Please use caution when providing personal account information to
third parties. You may be authorizing them to use confidential information
about you if you provide them with account information, passwords, and the like.
This site may contain links to other sites which provide services and additional content.
We are not responsible for the privacy practices or the content of such websites.
Cookies :
If you are browsing our Web site, we use "cookies" to help us measure the number of visits, average time
spent, pages viewed, and other statistics relating to our Web site.
If you decide to register online, we may collect additional information to provide offerings or
content tailored to your needs. In this case, we use cookies to help personalize your
experience and help us recognize you on subsequent visits to our Web site. Cookies are small pieces of data
that can be sent to your computer, which then may be stored by your browser on your computer's hard drive.
They cannot be used to get data from your hard drive, get your e-mail address or any personally identifying information.
Most web browsers have features that can notify you when you receive a cookie, and that give you the
option to prevent cookies from being sent. Please note, however, that by not accepting cookies,
you will limit the personalized functionality we can provide to you when you visit our site.
E-mail Communication and Online Surveys :
Occasionally, we may send you e-mail communications with useful information about our products and
services, or about offerings from affiliates or third parties. At times,
we may conduct online surveys to better understand the needs, profiles and online experience of our visitors.
Website Links :
Our Web site may contain links to other Web sites, including those of our business partners,
vendors and advertisers. While we try to link only to sites that share our standards and respect for your privacy,
please understand that we are not responsible for the content of the privacy practices employed by other
companies and their sites.
Anonymous Browsing :
You can visit Kerford on the World Wide Web without revealing any information about yourself or your
company. In those cases, our Web servers may collect the name of the domain you used to access
the Internet (e.g. Google), the Web site you came from and the one you will visit next.
This information is used by us and our business partners to measure statistics, including the number of visits,
average time spent and pages viewed; monitor site performance and make our site easier and more convenient
for our Web site visitors.
Protection :
We protect your account information by placing it on the secure portion of our web site,
using various tools such as firewalls and data encryption, and requiring you to enter a unique
username and password to access your account information online. With respect to internal security procedures,
we restrict access to non public personal information to those officers or employees who need to know that
information to perform services to our customers. At Kerford, we value the protection of our customers'
non public personal information and will continue to do our best in making sure you feel confident that our
information safeguards satisfy your needs. We maintain physical, electronic, and
procedural safeguards that comply with federal standards to guard your personal information.
Changes in Privacy Policy :
We reserve the right to modify or supplement this Privacy Policy statement at any time.
We will not make any change affecting you without first sending you a revised privacy policy describing the change.
In any case, we will send customers a current privacy policy at least once a year as long as such person is a customer.
We work hard to keep complete and accurate information about you and your accounts.
If you ever believe that our records are incorrect or incomplete, please let us know.
We will investigate and correct any inaccuracies as quickly as possible. You may also update this information by contacting us
through e-mail address provided below. When writing, please include your name, mailing address, telephone number
and, if possible, your account number.
Compliance :
If you have any questions regarding our privacy policy, please contact us through our Introducing
Agents or our compliance department; all e-mail inquiries should be directed to
compliance@kerfordinvestments.co.uk
Contacting Us :
Please bear in mind that this privacy policy only applies to websites and services operated by Kerford
and not those operated by third parties, including those to which our websites may link.
We suggest that you make yourself familiar with any privacy policy operated by third party websites before providing
personal information about yourself.
You are entitled to a copy of the personal information we hold about you on payment of
a small administration fee. If you would like to see this information,
please write to the address below.
If you have any queries about this privacy policy, any of the Terms and Conditions or
the web site in general, do not hesitate to contact us:
Customer Service Manager
Kerford Investments (UK) Limited
Tel: +44 207 471 4980
Fax: +44 207 736 5876
Email: clientservices@kerfordinvestments.co.uk
